Hotel soleil la antigua guatemala

Buenos Aires, Capital District 1 comment

has a very bad service the front desk people is total rude and disrespectful they are not communicating each other the guest are like their enemies and they look total unfriendly and indifferent to the guest needs they don't have an smile or show any kind of interest of who is a guest and how they can help they act all the time like they don't know what is going around them you have to go to them several times to have an issue resolve and when they change shifts you have to go to explain to the next person your issue and on and on they laugh about me literally laugh about me in front of me I am very very disappointed with the service at this place

Comments

Anonymous
#71633

don't go there. Antigua used to be a great place but now is overrun with rude people who are tired of tourists.

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